Shipping Policy
All shipping is quoted for contiguous (lower 48 U.S) states
Orders shipping to destinations outside of the contiguous United States require a custom shipping fee. Please inquire for more information.
I am not responsible for duties and taxes required for international shipping.
UPS/ USPS/ Fed Ex are used for shipping, depending on the fastest shipping availability and the location packages are to be delivered.
All orders are shipped with STANDARD GROUND SHIPPING. Allow 7-10 business days to be delivered.
2 Day shipping is available. Please ask about quotes on that. However due to recent COVID related issues, I have noticed delays in delivery.
Products over 40" long (Metal Prints, Mounted Prints, Canvas Prints) that are shipped flat, such as may require freight shipping. I can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Orders will be shipped on BUSINESS DAYS (Mon-Friday), and thus exclude Saturdays, Sundays and national holidays. If ordered on a Saturday/ Sunday or a holiday, please factor in those days.
Tracking will be provided as possible. It has been noticed that due to COVID related delays, tracking sometimes is not very accurate.
Cancellation/ Return/ Replacement Policy
All products ordered are prepared and handled with extreme care. Packages are made very carefully for shipping. However, these are delicate items and accidents may happen. In view of that, following measures are taken.
Slight color variation may be noted in the ACTUAL PHYSICAL IMAGE delivered to you, simply due to nature of the way images are viewed on digital screens versus physical prints. Click this link for more explanation
About Prints - expressions by nadeem sufi (mypixieset.com)
Orders entered for METAL PRINTS, CANVAS PRINTS and MOUNTED PRINTS CAN NOT BE CANCELLED ONCE PLACED. So please make sure of the modifications made in your order BEFORE placing it. Please click on link below to familiarize yourself about keeping some things in mind . Scroll to the bottom of the page.
About Prints - expressions by nadeem sufi (mypixieset.com)
Photographic Prints orders CAN BE CANCELLED within first 24 hours of the order placed.
Request for a REPLACEMENT of a damaged product MUST BE MADE WITHIN 4 days of receiving it.
Please INSPECT the product ordered CAREFULLY AND IMMEDIATELY once package has arrived. If the product ordered is found damaged at the time of receiving, please take a picture of the issue in good lighting and communicate with me via email or text , as soon as possible.
Contact - expressions by nadeem sufi (mypixieset.com)
Outside of defective and/or damaged products, returns are NOT ACCEPTED. I will be happy to REPLACE the damaged product FREE OF CHARGE.
In order to replace the product, I will provide you the shipping address via text or email.
Shipping charges from you to the address I provide ARE NOT INCLUDED for the exchange.
Once product damage has been inspected and verified by me, I will ship new replacement product FREE OF CHARGE